Where’s my stuff?

As we stagger into the holiday season, we need to know the status of our online orders. I’ve got you covered. Also, more help for troubleshooting your connection problems.   Track your stuff If you buy things online and you have to leave your home from time to time, it’s good to know when to […]

Why can’t I get online?

It’s really irritating when you can’t browse to your favourite websites or collect your email. Sometimes the problem is with your computer, but not always. Here’s how to find out.   Check your modem and router If you can’t connect to any website and you can’t get your email program to work, maybe the problem […]

How to Get Out of Trouble

Whether you want to solve computer problems yourself or enlist the help of someone more technical, you’ll save time and minimize frustration if you know how to do a few simple things.   Reboot your router/reboot your modem Persistent issues with connecting to the Internet require rebooting your router and/or modem at some point. You […]

For Real?

Following up on recent columns: Recognizing Facebook scams and false information; another cool trick with Google Calendar.   Is this for real? Two frequent questions from readers and customers: How do you know if that post on Facebook is true? How do you know if that email you just received that’s supposedly from the Apple […]