How to Get Out of Trouble

Whether you want to solve computer problems yourself or enlist the help of someone more technical, you’ll save time and minimize frustration if you know how to do a few simple things.   Reboot your router/reboot your modem Persistent issues with connecting to the Internet require rebooting your router and/or modem at some point. You […]

Fun Firefox Features

The web is a great thing except when a web page is so cluttered that it’s hard to get your brain to separate the content from the flashing distractions. Firefox has a built-in feature that makes reading a lot easier on the eyes.     Use Reader View for a clean reading experience When you’re […]

Don’t Fall For It!

When you need help for your computer, there are plenty of choices. Some of those choices are scammers. Yes, there are still scammers, and the situation has gotten worse. Be alert, and protect yourself.   Our story so far Way back around 2008 (a million years in Internet Time) Windows users started receiving phone calls […]

For Real?

Following up on recent columns: Recognizing Facebook scams and false information; another cool trick with Google Calendar.   Is this for real? Two frequent questions from readers and customers: How do you know if that post on Facebook is true? How do you know if that email you just received that’s supposedly from the Apple […]

That was easy!

Gently remove your flash drives, recover your deleted photos, and regain control of your Facebook email notifications. It’s easy when you know how.     Safely remove drives You really should not be yanking those USB drives out when you’re through with them. They want to be safely removed. Why? Because safely removing the drives […]

Your Questions Answered

You sent me lots of email last week with things to ask and tell. Keep the email coming! I’ve got answers to some of your questions, and you have answers to some of mine.   Windows 7 Games still work with Windows 10 If you miss the old-style Solitaire, FreeCell, and Mahjong games from Windows […]

Beware Ransomware

  Ransomware has been around since 1989, but it’s getting worse and spreading faster. Learn how to protect your data.   What is Ransomware? Ransomware is a type of malicious software that sneaks into a computer, locks the owner out of the system or encrypts the files, and then demands payment to reverse the process. […]

Good and Bad Utilities

This week: Use a good utility to regain easy access to the Control Panel, and avoid bad utilities purporting to be driver updaters. Where the heck is Control Panel in Windows 10? Microsoft started making some strange choices when they introduced Windows 8. In Windows 10 they walked back some of the most outrageous ones. […]

What Could Possibly Go Wrong?

I asked how your Windows 10 Anniversary Edition upgrade went, and my mailbox filled up pretty quickly. Half of you didn’t get it yet but want it. Half of you got it and wonder what happened. Interesting!   Use the Upgrade Assistant to get the Windows 10 Anniversary Update If you haven’t received the Windows […]