Computer Care Kelowna

On-site help for your home or business computer
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Computer help that comes to you!

We bring failing computers back to life, rescue files from virus-ridden hard drives, and fix computers that were working fine till the visitors arrived. Whatever your computer problem, we can help.

Virus Removal
System Set-up & Upgrades
Network Help
Computer Training
Purchasing Support

Getting Along With Your Computer

Column Archive

For Real?

Following up on recent columns: Recognizing Facebook scams and false information; another cool trick with Google Calendar.   Is this for real? Two frequent questions from readers and customers: How do you know if that post on Facebook is true? How do you know if that email you just received that’s supposedly from the Apple […]

That was easy!

Gently remove your flash drives, recover your deleted photos, and regain control of your Facebook email notifications. It’s easy when you know how.     Safely remove drives You really should not be yanking those USB drives out when you’re through with them. They want to be safely removed. Why? Because safely removing the drives […]

What our customers say:

Computer Care Kelowna – Operated by a friendly professional.

Cate Eales was referred to us by my cousin in North Vancouver who reads her column each week. We needed a new computer/printer/system and didn’t know where to start. Cate came by, determined our actual needs, and made recommendations helping us to choose wisely. Then, she set up everything including the systems, security and backup along with full operating instructions that WE could understand – AND the numbers where she could be reached in case we encountered any mind-lapses! Her help is reliable, informative, up to date and applies directly to our own system; she is happy to walk us through any questions or will drop by to ensure we ARE on track. Windows 10? No problem! She does the work – my husband and I simply operate the system. Our rating is A+ – and, if you haven’t read her weekly e-mail news column – sign up! All those questions you are ‘afraid’ to ask are answered before you have to!

Monica and John Olesky

Cate at Computer Care Kelowna is the first and only person I call when I need help setting up a new laptop for my business, installing software, creating a backup, or solving a computer predicament. When my cyberphobia escalates to panic mode, Cate is able to skillfully and calmly problem solve and voila! a VERY happy, grateful customer! Then I get to return to doing what I love...teaching hatha yoga and yoga nidra meditation.

Lesley Crowe
Lesley Crowe Owner Blossom Yoga Kelowna

We have been using Cate for all our computer woes for the last six years. Not only has she solved all our problems, big and small, but we have learned as she fixes. Email questions are answered in a very timely fashion and we have never had to wait longer than a day or two for a visit to solve our problems. She has became Computer Guru for numerous family and friends. Highly recommended!

Jennifer & Gary Reece

Because of my work I am quite familiar with most aspects of personal computers. However, I have learned that calling Cate on a regular basis to make sure my PC is running smoothly has saved me countless hours of “figuring things out”. I regularly recommend Computer Care Kelowna to clients and friends who always comment on the courteous, fast and knowledgeable service.

If you need your computer fixed or want to keep it running well, don’t waste your time! Call Cate Eales – I do!

Frithjof Petscheleit
Frithjof Petscheleit Owner BlueBird Business Consulting

Cate Eales is a patient, professional, responsive, and knowledgeable computer tech support person! I'm so grateful for the time she's spent with me! I feel better educated about my computer/needs, and able to work with much more efficiency and wisdom. Her kindness, humor and willingness to support clients with a variety of computer-related needs and concerns make her a Kelowna treasure. She is an excellent choice for computer tech support services! Thank you, Cate!

Virginia Preston
Virginia Preston True Nature Counselling
Have questions? Call us


Need support? Drop us a line

The Technology Shaman, Cate Eales, has been helping people make online computing safe, accessible, and fun for over 30 years.

Cate lives in Kelowna with her husband, Eric. She owns and operates Computer Care Kelowna, a mobile computer business providing on-site service for home and small business customers.

Cate is here to help you and your home or business computer get along.